Understand pain points and current vulnerabilities
Deliver total solution to defend from cyber attacks
Spot weaknesses before they impact the business
Limit the damage caused if something does get through
Help get the business back up to full strength
Initial Engagement & Pre-Sales
With any engagement for new solutions the first step in the process is understanding. NGS will engage with you to have a complete understanding of your pain points and then work to provide the best solution to overcome these and add value. We want you to make the right choice for you and as NGS are vendor agnostic, we will consult with you and provide options that we feel will offer you the best solution to meet your requirements.
NGS understand that effective and responsive technical support is essential to our customers ongoing business operations. NGS offers telephone and email support during office hours as standard with 24/7 support also available. We pride ourselves on being able to respond quickly and being able to work through problems with our customers and partners. 1st and 2nd line support will be available to all NGS customers and where necessary will be escalated with our vendor partners in accordance to our service level agreements. All calls are logged and progress monitored to ensure that each call is resolved and results in a successful outcome.
With our professional services we provide a complete end-to-end service to smoothly and efficiently deliver a total security solution. NGS are supported by an experienced, passionate & dedicated team who believe in delivering bespoke, robust solutions to fit the exact needs of the business from assessment, consultation and design, then to deployment and knowledge transfer
To ensure the transition from old to new is seamless and pain free, NGS also look at the supporting infrastructure and make recommendations if required, so you get the best out of your solution. Our professional services team have experience in all types of deployments from small software implementations to complex multi-vendor integrations, and you can rest assured that you are in good hands.
In addition to the NGS support service available, NGS can also provide managed services that would take away the day-to-day management of the cyber security devices within the organisation and allow any internal IT team to concentrate their time on the day to day activities. We provide proactive health monitoring that ensures issues are avoided before they have an impact on your business. Monitored by certified industry professionals, With an NGS managed services should be service. You can remove the stress of IT and reduce downtime. Get in touch for more details.
NGS can offer testing for virtually any scenario, from a wide range of assessment services including security architecture reviews, firewall rulebase audits and web application testing. Compliance, risk and auditing analysis. Penetration testing and vulnerability assessments. Computer forensics, incident responses and data asset protection.
Why you need to be
speaking to NGS
- 60+ years of industry experience
- Rebirth of the Security Reseller of the Year and fastest growing Checkpoint Partner 2013
- Technical expertise
- Customer focussed
- Consultative approach
- Recognised by all of the leading vendors